Good news for Singapore, we just launched our Singapore website at www.enya.sg !
We currently only ship to Malaysia and Singapore. In terms of international shipping, we don’t have concrete details at this time, we are working on expanding our shipping to other countries as we continue to grow. As soon as we are able to ship internationally, we’ll make an announcement to our community, so please keep following along and stay tuned!
Have more questions? Submit a request here
All the good stuff is properly packaged in our recyclable box and sealed tightly. Our Enya basics are warmly hugged in a PE bag to safeguard it from the rain and the hands of unwanted guests.
Our current thought process revolves around " What ifs". What IF our customers need it right away? We fulfill your orders right after payment is confirmed and we do it every. Single. Day. Orders received after 5pm will be scheduled to the next parcel day.
Standard shipping is RM10 for West Malaysia, RM14 for East Malaysia (Sabah & Sarawak).
Zip code is your postcode!
E.g: Subang Jaya - 47500, Kuantan - 25050, Perak - 35600
We are very sorry if your package arrived damaged! While we have little control over what happens to our shipments after they leave our fulfillment center, we put great trust in our shipping carrier to ensure a successful delivery. We are disappointed to hear when this isn't the case and will notify our courier's representative to make note of this issue - just shoot us a message here and we'll take care of it.
If your box arrives empty, kindly allow yourself to rant as much as you can at firstname.lastname@example.org.
To change your shipping address after you've paid, please head on to write us another email and we will attend to you quickly.
Your orders are processed and shipped out every day.
Shipments within KL & Selangor typically arrive within 2 - 3 working days.
Shipments outside KL & Selangor typically arrive within 3 - 5 working days.
You will receive a shipping confirmation and tracking number to the email associated with your subscription when your product has shipped.
Great question! Unfortunately, due to the nature of the products we are unable to accept any returns once an order has been delivered. However, if you are unsatisfied with our product, and would like to leave a personal improvement review, feel free to send it to email@example.com